Policy & Payment

Payment:

We accept various forms of payment including credit cards, debit cards, and PayPal.
All payments are processed securely to ensure the safety of our customers' information.
Payment must be made in full before the product is shipped.
Prices are subject to change without prior notice.

Returns and Refunds:

We understand that sometimes our customers may need to return or exchange a product, and we offer a hassle-free return policy.
Customers may return or exchange their purchase within 14 days of receiving it.
All returns must be in the original packaging and in new condition.
Refunds will be issued in the same form of payment used for the purchase.
Shipping fees are non-refundable.

Privacy Policy:

We value our customers' privacy and are committed to protecting their personal information.
We collect only the necessary information to process orders and improve our services.
We do not share or sell our customers' information to third parties.
Our website uses cookies to improve the browsing experience, but customers may choose to disable cookies in their browser settings.

How long we retain your data:

Based on the information provided, it appears that Vithal Inc retains personal data for marketing purposes or with consent until the individual requests to stop, and for a short period afterward to implement the request. A record is kept of the request to ensure compliance in the future.
Regarding contracts with clients, Vithal Inc would retain the data until the termination of the contract between the client and Vithal Inc.
The data would be retained for six months in database servers and backups, unless a shorter duration is specified in the contract agreement.
If the client requests, the data from both primary and backup servers can be purged within 30 days.

Cookies:

As Vithal Inc uses cookies to enhance user experience and improve the functionality of our website. When a user visits our website, we may store cookies or similar technologies on their device. Cookies are used to store and track information about the user, such as their preferences and browsing history. Cookies can be categorized as set out below:

Strictly necessary cookies are required to use our website's features and services, and consent is not necessary for them.
Performance cookies collect anonymous information about how users interact with our website
Functionality cookies allow the website to remember user preferences.
Targeting or advertising cookies track a user's browsing history and are used to display personalized advertisements.

Cookies can also be categorized by their duration, with session cookies being stored on the user’s device for the duration of their visit and persistent cookies remaining stored after the browser session has ended. By using our website, you consent to the use of cookies as described above.

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